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The Fortis 2016 Rebate Program

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Valor Remote Tutorials

Video walk throughs and information on all Valor remote controls

Remotes

 

 

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Current Gas Rates In The Lower Mainland

Lower Mainland

Current Lower Mainland service area
(Effective November 1, 2014)
Basic charge per day1 $0.389
Delivery charge per GJ $3.641
Midstream charge per GJ $1.303
Cost of gas per GJ $3.781
Example: how to calculate a monthly bill
Average monthly consumption2 8 GJ
Basic charge3 $12.06
Delivery charge $29.13
Midstream charge $10.42
Cost of gas $30.25
Total monthly bill4 $81.86
1Starting January 1, 2012 the basic charge will be calculated on a daily basis. Previously the basic charge was a fixed monthly fee. The total basic charge will vary based on the number of days in the billing period.

2Please note this is an example of a bill and your consumption may vary from this average.

3Based on a 31 day month.

4Does not include applicable taxes/franchise fees.

Cleaning The Glass On Your Gas Fireplace

One of the by-products of the combustion process in a gas appliance is a mineral which can show up as a white film on the ceramic glass of the viewing door. The composition of the deposit varies with location and time. It is believed to be associated with the varying sulphur content of the gas. You may have the problem intermittently.

We have consulted with ceramic glass manufacturers and they cannot offer a definitive solution to this problem. Dealers have tried various cleaning products with varying results. The following are recommendations only and are not meant to guarantee results.

NOTE: This is a problem beyond the manufactures control and is not covered under warranty.

Clean the glass regularly as soon as you notice the buildup (white film). If the film is left for a longer period of time, it will etch into the glass. It is then much harder, if not impossible, to remove.

NEVER use an abrasive cleaner on the ceramic glass. Any abrasion of the surface has the immediate effect of compromising the strength of the glass. An emulsion type cleaner is recommended.

Use a soft damp cloth to apply the cleaner. Dry the glass with a soft, dry, preferably cotton cloth. Most paper towels and synthetic materials are abrasive to ceramic glass and should be avoided.

Our dealers have had good results from the products listed below. We cannot, however, guarantee the results of these products.

Polish Plus by Kelkem and White Off by Rutland

Always securely replace the window and the barrier screen before lighting. Ensure that you DO NOT USE WINDEX OR AMMONIA BASED CLEANER TO CLEAN THE WINDOW.

Glass Safety

Each year, millions of people enjoy the warmth, comfort and beauty of modern gas fireplaces, stoves and inserts. Today, many of these appliances have glass to enhance the beauty of the fire.

While gas fireplaces, stoves and inserts are a great asset to any home, the glass can become extremely hot during and even long after operation. Therefore, it’s important to remember that touching the hot glass can lead to serious, irreversible burns.

See the brochure...       Glass Safety

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