A gas fireplace insert is one of the most efficient and reliable ways to heat your home — and with the right care, it will provide years of comfortable, worry-free warmth. At Maxwell Fireplace, we recommend a simple but consistent maintenance routine to keep your unit running at peak performance all year long.
Annual Professional Servicing
Having your fireplace professionally serviced once a year is the single best thing you can do for its longevity and efficiency. Our certified technicians at Maxwell Fireplace will thoroughly inspect your burner, ignition system, venting, and gas connections — and as part of every service visit, we also perform a CO and gas leak test to give you added peace of mind.
Clean the Glass Regularly
A light hazy film on the glass is completely normal over time. Use a fireplace-specific glass cleaner and a soft cloth to keep it clear and looking its best. Always allow the unit to cool completely before cleaning.
Burner and Log Care
Dust and debris can gradually settle on the burner and decorative logs. A soft brush or a gentle burst of compressed air is all it takes to keep things tidy. When in doubt, refer to your Valor or Regency owner's manual before adjusting log placement, as positioning can affect flame performance.
Don't Overlook the Batteries
It's a simple step that's easy to forget — but fresh batteries in your remote control and receiver are essential to keeping your fireplace responding reliably. If your unit is slow to start or the remote feels unresponsive, fresh batteries are always the first thing to check before calling for service.
Keep Vents Clear
A quick seasonal check of your venting and air intake goes a long way. Make sure there are no obstructions such as debris or nesting from the warmer months, and that airflow remains unrestricted.
Test the Controls
Take a moment to test the ignition, remote, and thermostat controls periodically. If anything seems off — an unusual flame, a delayed start, or an unfamiliar smell — give us a call and we'll take a look.
At Maxwell Fireplace, we are proud to carry and service both Valor and Regency gas fireplace inserts — two of the most trusted names in the industry. Whether you need routine maintenance, a repair, or are considering a new installation, our team is here to help.
Get in touch with us today to schedule your next service appointment.