Fireplace by Maxwell has been a leading fireplace retailer in the Vancouver area since 1986.
We sell and install only quality gas fireplaces and wood burning fireplaces. Our styles range from the traditional to the very modern. From the simplest fireplace installation to the most complex.
Our staff has the ability to walk you through each step of the process clearly and efficiently.
Visit our showroom at 1380 Pemberton Ave, North Vancouver to learn more or build your dream fireplace with our online fireplace design center tool
Fireplaces are a central part of home comfort and can become a striking architectural addition to any living space.
Our Range of Fireplaces
Applying for Natural gas fireplace rebate online allows for customers to track their application and for Fortis BC to process rebates faster.
Turn your hearth into a hub of high-efficiency comfort. Purchase a FortisBC eligible EnerChoice natural gas fireplace , and you may be eligible for a $300 rebate from FortisBC Eligibility requirements* You must be a FortisBC residential natural gas customer.Electricity, natural gas, oil, or propane is the primary heating fuel for the home.In addition to being EnerChoice…
Valor Gas Fireplaces can use a unique HeatShift ™ system that transfers convective heat upwards through hidden ducts and directs it back into the room, completely bypassing walls and surface areas around the fireplace. This allows you to enjoy the peace of mind that surrounding walls, artwork, electronics and construction materials stay cool and are…
What our customers are saying…
I knew it was time to upgrade my fireplace so I turned to Fireplace By Maxwell. Wanting to update both the fireplace surround and fireplace insert, Darren (salesperson) was knowledgeable and very helpful through the process of assisting me with my decision on what type of fireplace was not only suited but also recommended for the existing space. Noel was instrumental in not only ensuring what was needed before the replacement work was carried out but also connected me to a wonderful local North Shore renovation & contracting company. I appreciated both their expertise and patience through the entire process which resulted in an amazing finish. Thanks again Darren & Noel
Incredible customer service, every single time. Noel and Adam arrived to perform a thorough fireplace inspection and replace the glass. Professional, knowledgeable and respectful. This glass should shine for many years.
This is our 3rd fireplace purchase from Fireplace By Maxwell. We are very happy them. Darren is very knowledgeable and his guidance was much appreciated. The fireplace installation was also excellent. We’re so pleased with the results.
Exceptional purchase and installation experience. Highly recommended!!
I was so very impressed by Maxwell's thoughtful attention to my technical question, their cheerful willingness to help, and prompt response to take care of it for me. I'd give six stars if I could!
Fireplace By Maxwell stepped in when our original fireplace supplier (in North Burnaby) reneged on our install. FBM was very professional, thorough, and well-priced. We have a second fireplace to replace next year, and will definitely use them again. Thanks FBM!
Very knowledgeable. Great people to work with. Support the North Shore.
Great service, great product!
The team at maxwell has been fantastic. They helped us with design, finding people to solve a few issues and have been prompt, efficient and very professional. We would highly recommend.
Great customer service, Darren was great and provided lots of detailed information about the product, rebates and installation.
Our old fireplace was part of a mirrored wall. We expressed our concern about the mirror cracking when the tiles were being removed, but they were extremely careful removing the tiles and saved the mirror. The finished product looks excellent and keeps our vaulted ceiling living room warm and toasty.
Ed & Sue A
I am thrilled to share what a wonderful experience we've had with Maxwell. From my initial call with Meredith I felt like we were completely aligned and she took the time to understand what we were looking for and make a recommendation. We ended up going with the Valor H3 Gas fireplace and are absolutely in love with the heatshift; it heats our entire townhouse very quickly and is highly customizable. The whole journey with Maxwell has been fantastic and professional, our site visit confirmed our gas line install would be a little complicated but we always felt we were in good hands. The installation went smoothly and I'm so glad to have listened to Meredith's advice, we now have the perfect fireplace for our space and it has transformed our living room. Whenever we move into our forever home we'll be working with Maxwell again
The experience of getting a fireplace from Maxwell was exceptional from start to finish. Attentive staff assisted n our selection, respectful friendly and prompt installers and we love the new fireplace. Couldn't be happier, thanks Maxwell!!
We just had a Valor G3.5 natural gas fireplace installed by Rob and Julian of Fireplace by Maxwell and sold to us by Meredith of the same company. The purchasing experience was made easier by Meredith's detailed knowledge of their product range and her practical experience. Rob and Julian were right on time, were very pleasant, helpful, and did a great installation job. The fireplace looks great and is already providing a much improved natural warmth to our upstairs floor.
I was so impressed with Fireplace by Maxwell from start to finish. From the moment I phoned and spoke with Meredith about replacing my condo's fireplace to finally enjoying looking at the finished product in my place, I have been beyond impressed. The customer service I experienced over the phone with Meredith and in person with the installers was fantastic. I felt very well taken care of and they even accommodated a request from my contractor's to move the date of installation, which I thought would be a huge inconvenience! Not only that, the Valor H3 I had installed is beautiful! I love the choices suggested by Meredith for the trim and wood - it came out perfect. I would definitely recommend Fireplace by Maxwell to anyone!
Thankyou for your excellent service and personal attention. We " Luv" the look and comfort of our new gas fireplace....
Had a Valor G3 installed in our living room. It was a retrofit of our old wood burning fireplace. Great customer service as soon as we walked in. The initial measurement appointment was scheduled shortly thereafter. And a few weeks later the install was complete. They had to come back with the front plate because it didn’t fit initially, but it was resolved quickly and with friendly service. Would highly recommend.
We absolutely LOVE our fireplace from Maxwell! They gave us amazing advice to start with and seamless customer experience throughout permitting, installation, and initial set up. This is a wonderful family business of 30+ years - they keep up to date with latest technology and offer both affordable and super high end fireplaces and full service installation and permitting. We chose a gorgeous Valor fireplace which is locally manufactured on the Shore. I cannot recommend them more! Thank you, Meredith and Chris for our beautiful statement fireplace!
Maxwell installed a fireplace for a Heilman Renovations project in North Vancouver recently. Noel and crew are knowledgable and professional. I highly recommend them!
Excellent experience. Would recommend the Maxwell group to everyone.
Great job. Fast. Efficient. Friendly. And we love our new fireplace. Thank you!
Dealing with Fireplace by Maxwell was a breath of fresh air! Our Whistler location is on a cliff and the installation of our new Stuv wood burning fireplace also required the replacement of our chimney. The whole installation process was flawless, on budget - handled on site by Maxwell owner Noel. We have now used our Stuv for a full ski season and love it. The BBQ option proved to be a treat. Bottom line is our experience at Maxwell produced piece-of-mind throughout. The whole organization is professional, charming and frankly... competent. The Stuv Compact is a very special high efficiency European fireplace that contributed to many relaxed cozy evenings this past winter. Fireplace by Maxwell receives my unqualified recommendation.
I had a particularly difficult install in a loft on the third floor of a warehouse conversion in Yaletown. I wanted to replace a very old gas lit "tray" ducted only with a B vent. I was impressed by their professionalism from start to finish. I received a good education from the manager in their exceptional showroom, the estimator saw the potential in the condo when he visited and, with an heroic install, they managed to retrofit a Valor H5. Amazing difference! They were also great with the strata council.
We had a Valor 3.5 insert installed in early November. Our experience with Maxwell was outstanding from our first meeting in store to followup in home analysis to install. All communication was prompt, professional, and informative.We highly recommend Fireplace by Maxwell to handle any fireplace requirements you have.
So happy we popped into the show room a couple of months ago and connected with Meredith. She was extremely helpful with choosing the two fireplaces we ended up purchasing this past month and was also quick to send additional info and quotes as well as set up a visit to our home and assess our needs. Both she and Noel as well as their employees who installed our fireplaces were very professional and really awesome to work with. Very impressed with our experience and 100% recommend you choose their company!!!
Excellent product and services. The guys showed up on time, were very clear in their explanations, and finished the job very cleanly. Simon and Julian were very knowledgeable, obviously knew their craft, and super polite. Meredith was responsive with everything from quotation and products, all the way to the invoicing and rebate process. Highly recommended.
We had a fabulous experience with Maxwell from start to finish! We replaced a wood burning fireplace with gas, and had the challenge that veneer added by previous owners reduced the size of the opening so it looked like we had to go custom. They figured out, though, that we could remove some veneer without affecting the integrity of the chimney! The installers were professional and friendly and did a beautiful job. They took the time to explain the remote, how to open everything up to clean the glass or replace batteries, and answer all our questions. The fireplace itself (a Valor) is both beautiful and powerful. I highly recommend this company!
Quality work and outstanding customer service. Meredith and Noel are such a pleasure to work with and I am extremely pleased with my new fireplace in Whistler. I would recommend them in a heartbeat.
Indre Sakus – Whistler
We got a fireplace about 10 years ago with Maxwell and had been happy with the service at that time. We recently had to buy trim and have the unit re-serviced. Again we were dealt with professionally and with top notch customer service. By staff in the showroom and the two technicians who came to our home. Thank you Meredith, Simon and Rob!
Very happy to be able to deal with a local, well run business. Highly recommend!
We had two fireplaces purchased this past month and installed by this company and are so very pleased with the end result. They were quick to visit our home and assess our situation and needs. They listened to our concerns and didn't try to push their products, but wanted the very best appliances to address our heating concerns. Very professional and wonderful to work with. We love our new fireplaces and can't say enough about what a positive experience this was. Very helpful, timely, professional, and the cost was exactly what they quoted. Do yourself a favour - if you need a fireplace, just contact this company. Meredith and Noel and their employees are 'on it' and very accommodating and friendly. You will be very happy I'm sure.
Darren and the team were very good right from the start. We were impressed with their knowledge and their selection. They also had good recommendations of other contractors we could use to make our project run smoothly. Due to Covid we had to make some changes and Maxwell took into account our situation and really helped us out. I would highly recommend Darren and team as it is easy to see that they care for and put their customers first. Much appreciated!
Dear Noel and Meredith Cormack
This is to express my deep appreciation and admiration for the way in which you managed the installation of my new wood-burning fireplace. The service you provided was outstanding. I have no hesitation at all in recommending you, your services and your product. You went the extra miles, not only in ensuring that the installation was done to highest standards but, remarkably, Noel came by to light our fire and demonstrate all its features - and his fire-making skills and prowess. As a result of that tuition and your excellent product we have been thoroughly enjoying our new fireplace every since. Many thanks to you both. With very best wishes for your continued and thoroughly deserved success.
Anthony Tobin, Vancouver, BC