Mark Blunderfield 
 
2023-11-14
 
 
  
Excellent service and perfect installation. We would not hesitate to use them again and would highly recommend them.
  
 
  
 
 
 
  
 
 
 Maureen Mackenzie 
 
2023-10-18
 
 
  
We are more than happy with our new fireplace. Maxwell Fireplaces did a fantastic job, including helping us choose the right one for our very unusually shaped fireplace. The technicians were very thorough with the installation, even though it was it a bit of a challenge. We would have no hesitation in recommending Maxwell Fireplaces.
  
 
  
 
 
 
  
 
 
 Heather Paul 
 
2023-08-18
 
 
  
Meredith, Noel, Hannah, and our two lovely installers made upgrading our unusable fireplace amazingly easy / straightforward. Everyone’s kindness and professionalism was very appreciated and we are thrilled with our new fireplace!
  
 
  
 
 
 
  
 
 
 Davood Panah 
 
2023-08-14
 
 
  
Excellent and professional service for our fireplace.
Highly recommend 👌
  
 
  
 
 
 
  
 
 
 Nicole Phillips 
 
2023-06-26
 
 
  
Amazing customer service. We upgraded from an ugly 90s gas fireplace to a modern linear Valor gas fireplace that needed to heat our entire apartment. The process was seamless and their knowledge was very helpful to keep us on budget. We have 18ft ceilings and their team has no issues with the install. The new fireplace is so beautiful and very functional. I will always recommend this North Vancouver small business.
  
 
  
 
 
 
  
 
 
 Jonathan Manheim 
 
2023-06-04
 
 
  
We were just starting to reno our newly purchased house when the gas fireplace promptly died (sole heat source at the time…). I could not revive it and resigned myself to replacing it.

I went to Maxwell Fireplace to start my research, as they are a few blocks away from our house.

First of all: Meredith is so friendly, helpful and - most importantly - knowledgeable. On my way out that first day, after picking a couple of replacement gas fireplaces to research, I saw a gorgeous Stûv wood stove and commented that it was too bad that I couldn’t use it in North Van. Meredith explained that indeed you can have and use wood stoves in the Metro Vancouver area, despite what everyone had told me. She gave me the controlling bylaw (1303) to research to confirm that what I really wanted was indeed allowed. It is.

The Stûv was not cheap, but it is efficient, effective and SO beautiful. So I did get another quote before immediately returning to Meredith and signing up!

Noel and his team came soon after to set up the new chimney and confirm the intake vent size and location. Both Meredith and Noel were responsive with all my questions throughout and accommodating when my installation date had to change (multiple times). Noel and the team returned for final stove install when I asked and were super clean, professional, friendly and did a perfect job.

The highlight that demonstrates the level of care that they provide was when Noel came to the house - with wood in hand - a week after install to demonstrate how to start and use the stove properly. He was kind, thoughtful and really enjoyed teaching and making sure we were comfortable using our new Stûv.

I had such an excellent experience start to finish that I can’t recommend Maxwell Fireplace highly enough! I will sing their praises to anyone interested!
  
 
  
 
 
 
  
 
 
 Dean Bertram 
 
2023-05-30
 
 
  
Have had 2 Fireplaces done by Maxwell. They are great to deal with. The sales, scheduling and installation teams were all very professional and did terrific work. The process was well co-od. done on the date they committed to. overall great experience with both of our installs.
  
 
  
 
 
 
  
 
 
 Cate Wagstaffe 
 
2023-05-27
 
 
  
Meredith, Noel and staff were fantastic getting me my custom fire insert. Every step was super smooth. You guys are the best and my fireplace looks amazing!
  
 
  
 
 
 
  
 
 
 Janie Ackhurst 
 
2023-04-14
 
 
  
Meredith and Noel are very personable, friendly and knowledgeable.  Our meetings with them were enjoyable!  The installation guys were very professional, informative and friendly too!
  
 
  
 
 
 
 
 
 
 Google rating score: 4.8 of 5, based on 101 reviews